With Total Property Services, everything’s taken care of
With Total Property Services, everything’s taken care of
TPS are market leaders - with a truly innovative and comprehensive full-service offering. Think of us as a ‘one-stop shop’ - we’re here to help any business in all sorts of ways.
Your full-circle property partners
We take a 360 degree approach when partnering with your business.
The thing that really sets us apart is ‘the care factor’
We truly care, about our team, our clients, our communities, even the planet. That comes through in our processes, starting with a team of dedicated account managers, who’ll work with you to better understand your business drivers to tailor a solution to perfectly suit your building, maintenance, and cleaning needs.
You also see it in our professional property services team. They have huge experience when it comes to the complexities of facility management, and are deeply passionate about making sure the experience each of our customers receives is industry leading.
And from the products we use, to the way we manage waste, we have a strong focus on sustainability too.
Add it all together and you see why TPS is trusted by a huge number of organisations across New Zealand, and renowned for always delivering on time and on budget.
Taking care of you
When you invest in TPS to take care of business, we make sure first and foremost that you’re looked after. We don’t believe one size fits all. Instead, our account managers customise each part of your experience to provide a service that best reflects your needs.
We are recognised within the industry as early adopters of leading-edge systems and processes. We do this so we can make sure your total property needs are met in the most efficient and cost-effective way.
Re-thinking Machinery
We continually look for innovation in machinery and methods to drive greater efficiency, sustainability and effectiveness. For example, we have invested in hard-floor machinery that strips and seals without using harsh chemicals, removing the laborious task for our workers and keeping the environment safer.
Agility and Diversification
With our extensive range of services you can pick and choose as few or as many service lines as required. If you need an extra helping hand, just ask.
You can also quickly access a variety of additional services such as milk delivery, meeting room resetting and more with one phone call or email.
Real Time Service Support
Our network of experienced and dedicated Customer Service Managers (CSMs) across New Zealand provide customised, hands-on and regular support direct to you and your site. CSMs are the key to supporting our front line staff to ensure we meet your expectations.
We use FreshDesk as our ticketing system to support our CSMs. The software captures every request and automatically tracks them until they are complete. It integrates reporting so we can set KPIs to meet your specific needs every time, and create real solutions that deliver.